Terms and Conditions of Sale

1. Purpose

These Terms and Conditions of Sale govern all sales made through the Tracksy website.

By placing an order on the website, the customer fully accepts these terms without reservation.

2. Products

Tracksy sells wallet tracking cards and connected accessories intended for personal use.

Product descriptions, photographs, and specifications are provided as accurately as possible.

However, minor variations or non-substantial errors may occur.

3. Pricing

Prices displayed on the website are listed in £ and may be modified at any time without prior notice.

The applicable price is the one displayed at the time the order is confirmed.

Any applicable shipping fees are displayed before payment.

4. Orders

All orders placed on the website are subject to product availability.

Tracksy reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect information, or payment issues.

An order confirmation email will be sent once payment has been successfully completed.

5. Payment

Payment is due immediately upon ordering.

Accepted payment methods may include credit/debit cards, PayPal, Shopify Payments, or any other method displayed on the website.

All transactions are secured through the payment providers used by the Shopify platform.

6. Shipping

Orders are processed within 1 to 3business days.

Delivery times are estimates only and may vary depending on the destination country or shipping carrier.

Tracksy shall not be held responsible for delays caused by circumstances beyond its control.

7. Right of Withdrawal

Customers have the right to withdraw from their purchase within 30 days from receiving their order in accordance with applicable laws.

Products must be returned in their original condition and packaging.

Return shipping costs remain the responsibility of the customer unless stated otherwise.

8. Refunds

After receiving and inspecting the returned product, the refund will be processed through the original payment method within 5 to 10 business days.

Tracksy reserves the right to refuse a refund if the return conditions are not met.

9. Warranty and Liability

In the event of a defective product, the customer must contact customer support as soon as possible and provide evidence of the defect.

Tracksy shall not be held liable for damages resulting from improper use of the product.

10. Personal Data

Personal data collected during orders is used solely within the scope of the commercial relationship and order processing.

Customers may request access to, modification, or deletion of their personal data at any time.

11. Governing Law

These Terms and Conditions of Sale are governed by the laws applicable in the country where the business is registered.

In the event of a dispute, an amicable solution will be sought before any legal proceedings.

12. Contact

For any questions regarding these Terms and Conditions of Sale, you may contact us at: contact@tracksy.shop